Frequently Asked Questions
Can FurnishEurope.com help me select my furniture?
We cannot and do not offer advice on selecting furniture because FurnishEurope.com is an independent intermediary and free lead referral service which is not directly affiliated to any of the listed manufacturers, or participating dealers, and must remain impartial. However do check out our interior design related bookshop by Clicking Here
In most cases they will not as it is against the law to have new and old furniture in the same vehicle, for health reasons. We therefore recommend that you contact your local council, who can offer a removal service.
Yes, they will deliver your furniture to the room of your choice, as long as there is reasonable access and there are no obstructions.
That depends on the supplier, but this will however be addressed in your quote, before any payments are made.
This will very from one manufacturer to another, however all furniture sold in the UK is covered by a statutory one year guarantee against manufacturing defects, but many manufacturers will give you an additional warranty on the frame and structure etc.
The commitment fee is only payable after you have received and agreed to the quotation we have obtained on your behalf, at which point the supplier will contact you directly and ask for payment in full. If at this point you decide not to proceed this would obviously show a lack of commitment on your part and you would forfeit your fee in lieu of services rendered thus far. Up to this point our service is entirely free to both you the customer and to our suppliers, so we only make money if you save money. In fact our fee is only 25% of any saving that we make for you i.e. if the original order value was £1000 and we negotiated this figure down to £900, our fee would be 25% of £100 which = £25.
All sales are final and considered to be special orders, as you have approached us to procure a particular piece of furniture on your behalf. This does not affect your statutory rights.
Will the delivery people take away my old furniture?
Left click to see larger image and name of supplier
Will the delivery people bring the furniture upstairs to the
room I require?
Do they deliver on the weekends?
What guarantees does the furniture have?
What happens if I decide not to go ahead after paying the
commitment fee?
What if I decide that I don't like the furniture once it's delivered?
How is payment made?
Where can I find your terms & conditions?
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